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15% OFF For Sitewide
CODE:BK15
Special Custom Fee
£5.00
light0001
In Stock
Service Guarantee
CE CertificationThe importance of providing lighting solutions that not only illuminate spaces but also ensure the utmost safety for our customers and their environments. That's why we're proud to showcase our CE Certification, a testament to our commitment to excellence and adherence to the highest industry standards.
24-hour Customers ServiceAt Homdiy, we're committed to providing exceptional customer service that allows you to shop with confidence, knowing that assistance is available whenever you need it. Experience the convenience of round-the-clock support and the peace of mind that comes with knowing we're here for you, day or night.
Shipping InsuranceThe journey from our warehouse to your doorstep can sometimes be unpredictable. That's why we are delighted to offer Shipping Insurance completely free of charge, providing you with comprehensive coverage for your lighting products from the moment they leave our facility until they reach your designated delivery address.
30-Day Return PolicyWe believe that shopping for lighting solutions should be a stress-free and enjoyable experience. That's why we're proud to offer a 30-Day Risk-Free Return policy, allowing you to shop with confidence knowing that your satisfaction is our top priority.
Product Description
SHIPPING & RETURN
Shipping Policy
We partners with proven carriers that offer insurance and tracking, including: Royal Mail,PDP etc. All shipment times are shown in business days (Monday through Friday, excluding weekends and holidays). Shipping times are subject to each carrier's daily cut-off time, and dependent upon warehouse turnaround.
For more about shipping policy, please click Shipping Information.
Return Policy
To request a cancellation please contact Customer Service at email within 24 hours and we will attempt to stop or modify the order. Once an item has produced or shipped, cancellation is not possible.
Items returned to us that meet the following guidelines will be fully refunded for the cost of the merchandise. Original shipping charges cannot be refunded. If you have any questions, please email us at service@homdiy.co.uk.
A. Must be in resalable condition；Must be free from scratches and/or defects
B. Must not have been installed.
C. Must be in the original manufacturer’s box and packaging.
D. Must not have any writing on the original packaging.
E. Must not be missing pieces.
F. Must not be clearance/liquidations/closeout
For more about return policy, please click return & exchange policy.
FAQS
Q: What payment do you accept?
A: We offer several payment options for your convenience. We accept Visa, MasterCard, Discover, and American Express credit cards. We also accept PayPal.
Q: How to Track the Package?
A: Once an order has shipped out, we will send you a Shipping Confirmation email that includes the tracking number
and the carrier. Just go to the carrier's website and use the tracking number to track your package.
If you have an account, the tracking number and website can also be found in the Order Status History in Account-My
Orders.
If you are without an account, you can use the email address and order number via the website "Customer
Service-Track Order" to check the tracking information.
Q: How do i change or cancel an order?
A: We know how important your order is, so we aim to fulfill orders as quickly as possible.
- Orders canceled within 24 hours of payment confirmation will be eligible for a full refund.
- Orders canceled beyond 24 hours after payment confirmation will be eligible for a partial refund consisting of
full shipping cost and 60% of the product purchase price.
- Once your order has been shipped, it can no longer be canceled.
While we cannot cancel or change an order once it has been placed you are welcome to return the item to us in accordance with our Returns Policy.
Q: Are bulbs included with the light fixture?
A: Bulbs are not included unless otherwise noted.
Q: What does the specification under the compatible bulbs, such as E27, E26, E14, etc mean? How to choose the right ones for my chandelier?
A: The specification such as E27, E26 means the diameter of the bulb base in millimeters. For example E27 means the diameter is 27mm.
Q: What is the warranty on your LED lights?
A: We offer a one-year warranty on all our chandeliers against manufacturing defects. Please refer to our warranty policy for more details.
Q: Can I cancel the order if I don't want it during the shipping process?
A: We are so sorry to hear that you want to cancel the order, but your package is already on the way, unfortunately we can't help you to chase it back. You could contact us when you receive the package.
Q: Why can't I search for my logistics information after I receive the shipping information?
A: We will update the logistic number again on the next Tuesday when you receive the shipping information. You can see your latest tracking number in the shopify software.
Q: Why do some LED lights flicker?
A: LED lights may flicker due to incompatible dimmer switches.
Q: How long do LED lights last?
A: LED lights typically have a lifespan of 25,000 to 50,000 hours, depending on usage and quality. This is significantly longer than traditional incandescent or fluorescent bulbs.
Lamp Knowledge Science
1. A general explanation of the product features for all lighting fixtures. It doesn't mean the product on the current page is dimmable or three colors changeable.
Please check the Description section to find whether the current product is dimmable or not.
- Dimmable version: equipped with a remote control, and can adjust the brightness and color temperature of the light, not compatible with dimmers.
- Three-colour changed by switch version: controlled by the switch in your house, you can adjust the color temperature of the light, there is no memory function, the next time you turn on the light will return to the initial setting. It can't be set to only one light source.
2. Colour temperature, measured in Kelvin (K), refers to the colour of light emitted by a light source. It helps in determining warmth or coolness of the light, affecting the ambiance and mood of a space. Here’s a simplified explanation:
- Warm White (3000-3500K): Lights in this range give off a warm, cozy, and welcoming glow. They are suitable for living rooms, bedrooms, and dining areas, as they create a relaxing and comfortable environment.
- Neutral Light (4500-5000K): Neutral light is bright and clear, mimicking natural daylight. It's versatile and works well in kitchens, bathrooms, offices, and retail spaces, promoting focus and visibility.
- Cool White (6000-6500K): This temperature emits a crisp and invigorating light, enhancing concentration and energy. It's ideal for task-oriented areas such as workshops, garages, and display areas.
Each colour temperature serves a different purpose and can significantly affect the functionality and aesthetics of a space. Choose a colour temperature that aligns with the activities and atmosphere you want to create in each room.
