Privacy Policy

Protecting your privacy is important to us. This Privacy Policy outlines how Homdiy.co.uk collects, uses, and protects your personal information when you visit our website or use our services. By using Homdiy.co.uk, you agree to the terms outlined in this policy. This policy (together with our terms of use and any other documents referred to in it) explains how we will collect, store, and use any personal information about you so please read the following carefully.

1. Information We Collect:

a. Personal Information:

When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.

b. Payment Information:

To process your orders, we collect payment information such as credit card details. This information is securely processed through trusted payment gateways, and we do not store your complete payment details.

c. Device Information:

We may collect information about the device you are using to access our website, including IP address, browser type, and operating system.

d. Usage Information:

We gather information about how you navigate and interact with our website, including pages visited, products viewed, and the time spent on each page.

 

2. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you.

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. For example, we rely on our legitimate interests, in relation to any direct marketing we may carry out.

Where we need to comply with a legal or regulatory obligation.

Generally we do not rely on consent as a legal basis for processing your personal data but where we do so, you have the right to withdraw consent at any time by contacting us.

 

3. Data About Use of Services:

Using personal data for product and service improvement, development, data analysis, research, and audits.

Communicating With You:

Sending marketing communications, account-related messages, and responding to your requests.

Use of Cookies:

We utilize cookies and similar technologies to enhance product/service functionality, personalize content, measure advertisements, and improve overall user experience.

 

4. Disclosure of Personal Data:

We may share personal data with strategic partners to provide/improve products/services. Personal data won't be shared for third-party marketing without your express consent.

Data Disclosure, Storage, Transfer, and Processing:

 

5. Fulfillment of Legal Obligations:

Adhering to mandatory laws, legal acts, and obligations in the EEA or your country of residence.

Reasonable Implementation/Application:

Sharing data with affiliated companies, especially during mergers, acquisitions, or business transfers.

 

6. Legal Compliance and Security:

Disclosing data when required by law, legal processes, or for national security.

Your Rights:

You have the right to access, correct, delete, or restrict your personal data processing. You can also object to further processing and receive your data in a structured format. Contact us to exercise your rights.

Third-Party Websites and Services:

We aren't responsible for the privacy practices of third-party websites linked to or accessed through our products/services. Users are encouraged to review third-party privacy policies.

 

7. Data Security, Integrity, and Retention:

 We employ security measures to prevent unauthorized access to your data and retain personal data only as long as necessary for stated purposes.

 

8. Changes to this Privacy Statement:

 We may update this Privacy Statement to align with technological advancements, industry practices, or regulatory requirements. Continued use of our products/services implies acceptance of the revised Privacy Statement.

 

For any concerns or inquiries regarding privacy practices, please contact us service@homdiy.co.uk.